Chicago Shows Health & Safety Protocol
COVID-19 Entry Protocols
All Guests Age 12 And Older
At the band’s request, all guests age 12 and older will be required to provide proof of full COVID-19 vaccination (meaning the day of your event is at least 14 days after your final vaccine dose) or proof of a negative COVID-19 test (an antigen test taken within six hours of the event start time, or a PCR test taken within 48 hours of the day of the event).
Children Under Age 12
Children ages 4 to 11 must provide proof of a negative COVID-19 test (an antigen test taken within six hours of the event start time, or a PCR test taken within 48 hours of the day of the event).
The band requires all guests age 2 and older, regardless of vaccination status, to wear masks in The Chicago Theatre, except while actively eating or drinking.
Please note that government mandates, venue protocols and event requirements are subject to change, so be sure to continue to check your event on chicagotheatre.com for the latest information.
If You Can’t Make It
If you are unable to meet current event requirements, you can request a refund between September 24th and October 7, 2021. If you purchased your tickets through Ticketmaster, visit your Ticketmaster Account Page and follow these steps:
- Click on the ‘Contact us’ button
- Click on the ‘Email us’ button
- Select ‘Refund’ as the reason for contacting Ticketmaster
If you purchased your tickets through The Chicago Theatre Box Office, please call our Guest Relations department at 212-465-6225.